Shipping policy
Delivery Information
Delivery
We aim to despatch most products within 24-48hours Monday to Friday, however the majority of products we sell are not held in stock and therefore may take longer.
With the exception of Dunlop air suspension kits which are always in stock, on receiving an order we check the stock and will contact you if there is likely to be a delay to give you the option to either wait for the item to be delivered or request a refund which we will action on the day we call you and will be refunded back onto your credit or debit card depending on your cardholders policies.
To help keep shipping costs down for our customers, orders with a value up to £40.00 may be sent by Royal Mail and take 5-7 working days to arrive. If you have a low valued item and you need it quicker than 5-7 working days please select the courier service.
Delivery costs to mainland UK
We use Royal Mail, Parcelforce and DHL for all our deliveries.
All orders up to £200.00 are £15.30 (including VAT) for a 3-4 day delivery by courier or £8.50 (including VAT) by Royal Mail 1st class tracked.
Orders £200.00 and over are free delivery within UK mainland.
Please contact us if you require next day delivery prior to making your purchase.
Premium Postcodes
Some postcodes incur an additional fee such as non-mainland islands of the UK and some areas in the Scottish Highlands and will be charged as follows:
Orders with a value up to £199.00 will be charged at £18.00 for carriage.
Orders with a value £200.00 and over will be charged £10.00 for carriage.
International shipments
We mostly ship to the UK however International shipments are possible so please email us at mail@marcleleisure.co.uk letting us know what product you are wanting to purchase, quantity and full postal address so that we can give you a quote.
Receiving goods
Please check your item before signing and ensure there has been no damage to your item in transit, if so, this must be stated as ‘damaged’ when you sign for it. Once you unpack your item, if it is damaged please contact us as soon as possible but within 7 days of receipt.
Any enquiries on delivery please email us mail@marcleleisure.co.uk